Refund and Cancellation Policy

Last updated: October 28, 2026

Free accounts

Creating a Sound Leads account, completing a profile and résumé review, and exploring available jobs do not require a subscription. There is no membership charge unless you separately choose and complete checkout for a paid plan.

Paid membership and recurring charges

If Sound Leads Plus is available and you subscribe, the checkout page discloses the exact recurring amount, interval and applicable taxes before payment. The proposed standard membership is $9 per month. Plans renew automatically at the disclosed interval until canceled.

How to cancel

Sign in to your Sound Leads account, open the membership or billing section, and select the secure Stripe billing portal to manage or cancel your subscription. Cancellation is configured to take effect at the end of the current paid billing period, preventing future renewals. Paid features generally remain available through that period. If billing management is not accessible, email info@soundleads.tech requesting cancellation and include the email associated with your account; do not send card numbers or passwords.

Refund questions

If you believe you were charged in error, paid for unavailable functionality, or experienced a billing problem, contact info@soundleads.tech with the charge date and the account email. We will review the request and respond based on the circumstances, payment-provider rules, and applicable law. Cancellation and refunds are different actions; canceling does not automatically refund a prior charge.

No employment outcome guarantee

Subscription charges are for access to available software features, not a guaranteed job, interview, employer response, or successful application submission.